Discrete Logic Systems builds custom intake automation for law firms. When a call goes unanswered, the system responds instantly, triages the inquiry, and routes the lead before they move on.
New case inquiries arrive at unpredictable hours. The firm that responds first is almost always the firm that converts.
A potential client who hits voicemail is already scrolling to the next result. There is no grace period for a callback the following morning.
Most inbound callers will not leave a message. Those who do rarely receive a callback within a competitive window. The lead dissolves.
Existing client calls and new case inquiries require different responses. Without automated logic, every missed call gets handled the same way.
Three stages, built custom to your firm's workflow. Click any step to see the implementation detail.
The system monitors your firm's inbound line. When a call goes unanswered, it triggers the routing pipeline in real time.
event: call_missed
trigger: no_answer || voicemail
action: initiate_pipeline()
response_window: < 30 seconds
A professional SMS is sent immediately from your office number, configured to your firm's language and tone.
from: your_office_number
template: firm_branded_message
caller_id: preserved
channel: SMS via API layer
Automated logic distinguishes new inquiries from existing clients and routes each to your intake form, calendar, or staff queue.
if caller == new_inquiry:
route -> intake_form || calendar
elif caller == existing_client:
route -> case_update_flow
log: all_interactions
A two-minute walkthrough of how the routing logic is structured and deployed.
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One-time build fee plus a monthly retainer. No contracts, no per-seat licensing, no hidden charges.
Custom-built to your firm's workflow. Not a template. Not a plugin.
Discrete Logic Systems architects custom automation pipelines for professional services firms. Every system is built using Python and tailored to your operational workflow, not adapted from an off-the-shelf product.
The intake system for law firms was developed specifically to address the missed-call conversion gap. Every component, from the routing logic to the triage conditions, is written and maintained directly.
Contact FedericoSend an email to schedule an implementation overview. The demo is two minutes. The build takes days, not weeks.
federico@discretelogicsystems.com